Frequently Asked Questions

At Beniz Kloset, we want your shopping experience to feel as effortless as your style. Here’s everything you need to know from orders to returns.

Sections

  • About Beniz Kloset
  • Orders & Payments
  • Shipping & Delivery
  • Returns & Exchanges
  • Sizing & Fit
  • Product Information
  • Contact & Support

About Beniz Kloset

Q: What is Beniz Kloset?

A: Beniz Kloset is a curated online fashion brand offering timeless, street-chic pieces for women who love bold yet effortless style. Every piece is selected for its design, attitude, and lasting appeal.

A: We work with trusted international suppliers to offer unique styles at accessible prices. Your order may ship from our global fulfillment partners depending on stock availability.

Orders & Payments

Q: How can I place an order?

A: Simply add your favorite pieces to your cart and proceed to checkout. You can pay securely using Visa, MasterCard, or other accepted payment methods at checkout.

A: Orders are processed quickly, so changes may not always be possible. If you need to modify or cancel, contact us within 12 hours of purchase at contact@benizkloset.com

Shipping & Delivery

Q: How long does shipping take?

A: Standard delivery usually takes 7–15 business days, depending on your location. You’ll receive a tracking number once your order is shipped.

A: We offer Free Shipping on orders over $69, and a $5 flat rate for orders below that amount.

Returns & Exchanges

Q: What’s your return policy?

A: We accept returns within 14 days of delivery for unused, unworn items with tags still attached. To initiate a return, contact us at contact@benizkloset.com with your order number.

A: Yes! If your item doesn’t fit right, we’re happy to exchange it for another size or style. subject to availability.

A: Return shipping is the responsibility of the customer unless the item received is faulty or incorrect.

Sizing & Fit

Q: How do I find the right size?

A: Every product page includes a detailed size chart. We also recommend checking the model’s size reference for a more accurate fit.

A: No worries! Just request an exchange or return within 14 days of receiving your order.

A: Return shipping is the responsibility of the customer unless the item received is faulty or incorrect.

Product Information

Q: Are your items true to the photos?

A: Absolutely. All photos represent the actual products. Slight variations in color may occur due to lighting or screen settings.

A: Each piece is handpicked for its design and quality balance. Our goal is to deliver stylish, durable clothing that feels luxe without the luxury price tag.

Contact & Support

Q: How can I contact Beniz Kloset?

A: You can reach us via email at support@benizkloset.com or through our Contact Page. We typically respond within 24–48 hours.

A: Yes, you can DM us on Instagram @benizkloset for quick assistance or style advice.

💬 Still Need Help?

If your question isn’t here, reach out to us anytime at :contact@benizkloset.com, or Via WhatsApp directly we’ll take care of you as soon as possible.